How Truespeak Handles Your Information.

Truespeak collects the minimum information needed to respond to enquiries, diagnose operational gaps, build managed systems and keep those systems secure.

Last updated: 19 September 2026

Information We Collect

When you contact Truespeak, we may collect your name, company, email address, phone number, enquiry details and any operational context you choose to share. The website uses Google Analytics to understand page visits and interactions such as call-request clicks and successful enquiries. Our custom enquiry events do not include the name, email, phone number or message entered in the form.

How We Use It

We use this information to respond to enquiries, prepare discovery calls, diagnose workflow gaps, provide proposals, deliver managed AI operations services, maintain security and improve the website.

Operational Data

Client systems may process business records such as CRM entries, invoices, emails, forms, reports or workflow logs. The scope is agreed with each client, access is limited to what the system needs, and sensitive actions use human approval gates where appropriate.

Sharing and Processors

Truespeak does not sell personal information. This website uses Vercel for hosting, Resend for enquiry email delivery and Google Analytics for website measurement. These providers may process information outside Australia. Client-delivery tools and data handling are agreed separately for each engagement.

Cookies and Analytics

Google Analytics uses cookies and similar technologies to measure website use. You can control cookies through your browser settings or use Google’s Analytics opt-out tool. Blocking analytics does not prevent you from submitting an enquiry.

Security

We use isolated systems, access controls and operational logging to protect client and enquiry information. No online system is perfect, but security and least-privilege access are part of the operating model.

Your Choices

You can ask to access, correct or delete personal information we hold about you, subject to legal and operational retention requirements.

Questions and Complaints

Contact Sonny using the address below if you have a question, correction request or complaint about how your information has been handled. Please describe the issue so we can investigate and respond. You can also find information about privacy rights and complaints from the Office of the Australian Information Commissioner.

Contact

For privacy questions, email sonny@truespeak.io.