SERVICES
AI Automation Services for Growing Businesses.
Truespeak builds and runs systems that pick up dropped work as a business grows. They handle first response, follow-up, intake, admin, CRM record updates, invoice reminders and practical reporting. Truespeak manages this work using the tools you already use.
DIAGNOSE THE GAP
Find the Missed Work Before Choosing the Tool
What work is slipping, and what does it cost? What can be safely picked up without hiring another person yet?
Where Is the Money Leaking?
Slow first response, missed quote follow-up, stale CRM records, invoice chasing, poor intake, owner bottlenecks or admin handovers usually show up before anyone asks for AI.
What Should the System Own?
Capture, classify, prepare, forward, remind, draft, log and report. Automate this repetitive work around human judgement.
What Should Stay Human?
Pricing, advice, disputes, relationship-sensitive messages, commercial judgement and odd cases where trust matters more than speed.
How Does It Get Managed?
Review rules, prompts, logs, alerts and steps requiring approval. Use the odd cases to make improvements after launch.
SERVICE DESKS
Work Truespeak Can Pick Up
Start with the work already costing time or revenue. Then decide what can be automated and where people need to use judgement.
Managed AI Operations
Ongoing monitoring, tuning, human approvals, reporting and handling of odd cases after the first automation goes live.
Speed-to-Lead Automation
Respond quickly with useful answers, qualify enquiries, direct them and book the next step while buyers are interested.
Lead Follow-Up Automation
Timely, context-aware follow-up after enquiries, quotes, proposals and dormant opportunities.
Intake Automation
Cleaner forms, documents, photos and briefs before the human call or admin handover.
CRM Automation
Use stale records to prepare task lists, call cards, updates and useful weekly reports.
Invoice Reminder Automation
Polite payment follow-up that a person approves, saving awkward manual chasing.
Business Process Automation
Map what starts the work, the information needed, decisions, actions, checks and steps for odd cases.
AI Automation Agency Sydney
A local partner for Australian operators who want practical AI systems.
OPERATING MODEL
How Truespeak Builds and Manages a System
The same method applies whether the first job is lead response, follow-up, intake, CRM record updates, invoices or admin handovers.
Find the Dropped Work
Look at missed leads, stale records, unanswered forms, late invoices, messy handovers and owner-only tasks.
Plan the Work
Define triggers, context, decisions, actions, human approvals, outputs and proof of completion.
Build the Smallest Useful System
Connect only the tools needed for the first job. Make the output useful before expanding scope.
Run and Tune
Watch failures, adjust rules, improve prompts, report odd cases and expand only with evidence.
FIRST-RESPONSE VERTICALS
When Response Speed Matters
For trades where buyers weigh decisions carefully, ask the right questions in the first response. Pass enquiries to the right person with enough information for their call.
Home Builders
Land, budget, build stage, suburb, timeline and decision-maker context before the first call.
Solar Installers
Bill upload, roof type, phase, battery interest, finance and quote-shopping context.
Pool Builders
Site access, pool type, council, landscaping tie-ins, budget and seasonality.
Landscapers
Photos, drainage, access, staged work, budget and outdoor-living scope.
Granny Flat Builders
Council or CDC context, site constraints, family or investment motivation and build readiness.
Kitchen and Bathroom Renovators
Photos, measurements, selections, timing, budget realism and living-in-home constraints.
Home Automation Installers
New build versus retrofit, rooms, zones, security, networking, integrations and technical handover.
Law Firms
Enquiry briefs, consultation follow-up and document requests, with legal decisions kept with the firm.
Accountants
Document collection, job briefs and fee follow-up, with requests and professional decisions approved by practice staff.
FROM THE BLOG
Related Guides
What Does an AI Automation Agency Actually Do?
An AI automation agency maps repeating work, builds and tests the workflow, then hands it over or keeps running it. Here is how to judge the scope and responsibility.
Lead Follow Up Strategy That Actually Converts
Build a lead follow up strategy that turns enquiries into bookings. Speed-to-lead, sequencing, routing, metrics and rollout for Australian service businesses.
What Is CRM Automation and How It Keeps Your CRM Honest
What is CRM automation? Learn how it keeps your CRM as a source of truth with routing, hygiene and follow-up workflows for SMEs.
Invoice Reminder Software: 10 Options for 2026
Start with the invoice reminders you already pay for. Compare 10 options by need, from accounting and job tools to specialist chasing apps and managed follow-up.
10 Client Intake Software Options for Better Handoffs
Compare 10 client intake software options for forms, files, photos and CRM handoffs, with practical guidance for choosing and implementing the right fit.
What Is Workflow Automation and How It Works in Practice
What is workflow automation? Learn how visible processes, routing and reminders keep work moving without replacing human judgement.
FAQ
Common Questions
Where should we start?
Start with the work already costing time or revenue. For most growing service businesses, that is slow response, inconsistent follow-up, messy intake, missed CRM tasks or invoice chasing.
Do we need to replace our CRM or tools?
Usually no. The first pass normally connects and automates work across existing tools. Replacement only makes sense when the current tool blocks the work.
Is this an AI agency or an operations partner?
Truespeak is an operations partner. The work includes building the system, deciding where a person approves and managing it after launch.
Can you build for our specific industry?
If the enquiry pattern, handover and follow-up rules are clear enough, yes. The industry pages show how the same system works across different trades.
Sonny HovsepianDirector, TruespeakGET STARTED
Bring the Messiest Handover.
We will look for missed work worth fixing in response, follow-up, intake, CRM, invoices, admin or reporting.
Request a discovery call