Sydney / Managed AI Operations
Truespeak designs, builds and runs AI automation for small and medium service businesses in Sydney and across Australia. We handle enquiry response, follow-up, intake, CRM upkeep, invoice reminders and reporting, with human approval for sensitive messages and decisions.
Request a discovery callStart with the work your team keeps chasing.
01 / Results
Invoice Nudge recovered $126,500 in extra cash over five months. It checks invoice status, prepares reminders and keeps sensitive follow-up under human control.
“Our overdue invoices have been cut in half.”
Leon, Shohmelian Legal
Truespeak Intelligence scanned a broker client book and surfaced deal opportunities that had been sitting inside existing data.
“The quality of what he found was seriously impressive.”
Derik, Australian Loan House
Before Truespeak, Sonny generated incremental revenue across Samsung, Optus and Nikon digital sales and marketing roles.
This experience comes from digital sales and marketing roles before Truespeak.
System results are from real customer data. Results are not typical and will vary. See the systems behind these figures on our work page.
02 / Operating loop
If you are looking for an AI consultant in Sydney, decide whether you need advice or someone to run the resulting system. Truespeak covers the design, build and ongoing operation. We map the work, connect the tools, monitor failures and adjust the rules as your business changes. Our guide to choosing an AI automation agency explains what to look for when comparing the scope of an engagement.
03 / Who owns it
Sonny Hovsepian is the operator behind Truespeak, based in Sydney. The work includes planning the process, building the system and managing it after launch. That ongoing work means checking logs, fixing failures, reviewing exceptions and improving rules. Your team keeps responsibility for pricing, advice, complaints and sensitive customer decisions. The system prepares the context and waits for approval where those decisions are involved.
Incremental revenue generated across Samsung, Optus and Nikon before Truespeak. That commercial background informs which work to automate and which decisions need a person.
04 / Getting Started
Start with examples of work that keeps slipping: an unanswered enquiry, a stalled quote, incomplete intake or an overdue invoice. On the discovery call, we look at the current process and decide which gap is worth fixing first. Our guide to business automation in Sydney offers more context before you speak with us.
FROM THE BLOG
An AI automation agency maps repeating work, builds and tests the workflow, then hands it over or keeps running it. Here is how to judge the scope and responsibility.
Seven AI automation agencies compared for Australian businesses with 5-50 staff, with published entry prices and a clear view of who runs the system after launch.
Compare seven AI automation agencies serving Sydney, from managed admin to Claude, n8n and custom software. See published prices and what to ask about support after launch.
Compare published AI automation project prices, monthly services and software subscriptions in Australia, with the questions to ask before accepting a quote.
AI automation ROI depends on the inputs. Calculate the full cost, measure the baseline and check whether freed hours produce a financial return.
An agency is worth paying for repeatable work with a clear owner and ongoing support. Use your own numbers to test payback, then check the provider before signing.
05 / FAQ
Truespeak designs, builds and runs the system as a managed service. The engagement includes monitoring, fixes and improvements after launch. If you are comparing consultants or agencies, ask who will own the workflow once it is live and how exceptions will reach your team.
Usually, yes. We start by reviewing your inboxes, forms, CRM, documents and spreadsheets. The connection path depends on the tools and data involved. We agree the scope before building, including any manual steps that need to stay in the process.
Routine actions can run under agreed rules. Sensitive messages, pricing, refunds and unusual customer situations pause for human approval. We define those boundaries during setup so your team knows what the system can do and which decisions will come back to a person.
Bring examples of missed follow-up, incomplete requests or repeated admin, plus the tools your team uses to handle them. We look for the first workflow worth improving. If there is no useful system to build, we will say so.
Yes. Truespeak is based in Sydney and works with service businesses across Australia. Most delivery is remote because the systems work around your existing tools. The starting point is the same wherever you are: a clear process, an owner for decisions and an agreed scope.
06 / Get started
Bring a few examples of work your team keeps chasing and the tools involved. We will look at what should be captured, prepared, approved and recorded, then decide whether there is a useful system for Truespeak to build and manage.
Start with the work your team keeps chasing.