Key Takeaways
- Truespeak is the best fit on this list for Australian service businesses wanting follow-up and CRM upkeep designed, built and run around an existing CRM; Truespeak is not a Pipedrive partner and does not sell or set up Pipedrive licences.
- Motii suits complex sales cycles and packaged setup, while Optimate.me suits Australian and New Zealand businesses wanting published implementation cost guidance.
- Process Culture suits Melbourne businesses wanting face-to-face training, MinorCo offers remote done-with-you training, IT Solutions Solved supports several CRMs, and Media Booth offers Pipedrive implementation on the Gold Coast.
- As at October 2026, Motii publishes promotional setup packages from $790, Optimate.me publishes typical implementation costs of $1,500-$8,000+, and MinorCo publishes training programs from USD $750-$3,500; the figures describe different scopes.
- Pipedrive's Authorized, Gold and Platinum tiers specify certified staff requirements, while native Pipedrive automation uses trigger/action rules available on Growth and higher plans, as at October 2026.
I'd choose the consultant by the job. Start with Motii for complex sales cycles, Optimate.me for AU/NZ implementation cost guidance, Process Culture for Melbourne training, MinorCo for learning alongside a consultant, IT Solutions Solved for a multi-CRM shortlist, or Media Booth for Gold Coast implementation. Choose Truespeak when you already have a CRM and want the follow-up work around it built and run for you.
How We Compared Them
I compared setup, training, published pricing, location and responsibility after launch. Truespeak publishes this list and appears first for the service businesses it is built for; the order reflects fit for a particular job.
I checked each firm's own website on 2 October 2026, except Media Booth, where I used its listing in Pipedrive's partner directory. Prices below are dated October 2026; none of the competitor pricing pages checked states GST treatment.
Which Pipedrive Consultants Work with Australian Businesses, and Where Are They Based?
| Firm | Best For | Published Pricing, October 2026 | Based |
|---|---|---|---|
| Truespeak | Managed automation around an existing CRM | Quote after discovery | Sydney; works across Australia mostly remotely |
| Motii | Complex sales cycles and packaged setup | Promotional packages from $790; currency and GST unstated | Serves Australia, New Zealand and Asia |
| Optimate.me | AU/NZ implementation with cost guidance | Typical range $1,500-$8,000+; currency and GST unstated | Auckland and Brisbane offices; Sydney and Melbourne consultants |
| Process Culture | Sales process design and face-to-face training | No price published on pages checked | Melbourne |
| MinorCo | Remote done-with-you training | Training USD $750-$3,500; custom projects USD $5,000-$30,000 | New Zealand headquarters; remote team includes Australia |
| IT Solutions Solved | Several CRMs and finance connections | No price published on page checked | Australia; consulting in Melbourne, Adelaide, Perth, Sydney and Brisbane |
| Media Booth | Gold Coast implementation and support | No verified price | Gold Coast |
1. Truespeak
I'm Sonny Hovsepian, Truespeak's founder and Director. I bring more than 20 years in commercial roles, from direct-response copywriting at Abacus and digital marketing at Appliances Online to e-commerce leadership at Optus, Samsung and Nikon. Truespeak is founder-led, based in Sydney and works across Australia mostly remotely.
For an Australian service business that wants automation designed, built and then run around its existing CRM, with a person approving anything sensitive, Truespeak is the closest fit on this list. The work covers enquiry response, lead follow-up and CRM upkeep, including monitoring, fixing failures, reviewing exceptions and improving rules after launch.
A proposed Pipedrive workflow would gather useful context, prepare the next action, hold sensitive actions for approval and record the outcome. That describes a design, not a completed Truespeak Pipedrive integration. Where a tool has no usable connection, that step stays manual.
The boundary matters: Truespeak is not a Pipedrive partner and does not sell or set up Pipedrive licences. For licences, migration or product training, start with a partner below. For ongoing CRM automation, start with the work you want handled.
2. Motii
Motii explicitly specialises in complex sales cycles, including software, construction, business broking and finance. Its homepage lists customisation, integrations, training and MotiiCare managed services, and displays a 2025 Platinum Partner badge.
As at October 2026, Motii publishes Starter at $790, Premium at $1,490 and Premium Pro at $4,600. These are promotional prices under a regional partner celebration offer; currency, GST and whether payment is one-off are unstated.
I'd shortlist Motii for a construction or finance business whose pipeline needs more than a basic board. Before buying a package, confirm the current offer, currency, payment basis and included migration, training and support.
3. Optimate.Me
Optimate.me describes itself as a Platinum Pipedrive partner serving Australia and New Zealand. It publishes offices in Auckland and Brisbane, with consultants in Sydney and Melbourne, and discusses industries including distribution, automotive, agriculture, finance and engineering.
Its typical implementation range, published on its site as at October 2026, is $1,500 for basic setup to $8,000+ for enterprise deployment with custom integrations. Currency and GST are unstated. Support packages cover troubleshooting, quarterly reviews and configuration updates.
That gives a buyer a useful starting range. It is cost guidance rather than a fixed package, so I'd ask which integrations and support sit inside the scoped quote.
4. Process Culture
Process Culture is a Melbourne-based Authorized Partner offering setup, migration, sales process automation and CRM/marketing integration. It publishes online and face-to-face training in Australia for small and medium businesses.
I'd shortlist Process Culture when staff need someone to work through their sales process and show them how to use Pipedrive. Face-to-face training is a clear reason to consider a Melbourne provider.
No price was published on the pages checked as at October 2026. Ask for a scope covering migration, training attendance, reporting and support after the sessions.
5. Minorco
MinorCo describes itself as a Platinum Partner headquartered in New Zealand, with remote consultants including team members in Australia. It supports Pipedrive, Asana and Zapier through video calls and remote collaboration.
As at October 2026, MinorCo publishes done-with-you training programs from USD $750-$3,500 and custom projects from USD $5,000-$30,000. Monthly retainer options are mentioned; GST treatment is unstated.
MinorCo suits a business that wants staff to learn alongside the consultant, particularly when Asana or Zapier is also involved. Budget in USD and confirm who performs each setup task: done-with-you training needs time from your team.
6. IT Solutions Solved
IT Solutions Solved describes itself as an Australian Pipedrive Authorised Partner. Its services cover setup, add-ons, optimisation, training and support, including connections to financial, HR and accounting systems.
The firm also supports Zoho CRM, Salesforce CRM and Microsoft Dynamics CRM. I'd consider it when the CRM decision remains open or the sales process needs a connection to finance. Truespeak's HubSpot versus Pipedrive comparison can help narrow the product choice first.
No price was published on the checked page as at October 2026. Ask how much Pipedrive work the proposed consultant handles and what the finance integration quote includes.
7. Media Booth
Media Booth's Pipedrive directory listing places the agency on the Gold Coast and describes sales process analysis, implementation, automation, configuration, support and training.
I'd consider Media Booth for a Queensland business wanting a local agency. Its listing emphasises ongoing support, so ask what that means in practice: configuration changes, troubleshooting, training or all three.
No price is given here, and no partner tier is stated; check its current listing in Pipedrive's partner directory. Ask about the consultant's Pipedrive experience and ongoing scope.
What Do Pipedrive Partner Tiers Actually Mean?
Pipedrive's partner program specifies these certified-expert requirements as at October 2026:
- Authorized: one sales expert and one customer support expert.
- Gold: two sales experts, two customer support experts and one marketing expert.
- Platinum: three sales experts, two customer support experts, one marketing expert and one customer success expert.
I would use the badge to understand certification requirements, then check industry experience and scope separately. Pipedrive also publishes tier-based referral commissions. Ask how the partner is paid and verify its listing in the partner directory.
What Do Consultants Publish About Setup, Training and Support Pricing?
The published figures above cover different purchases: Motii's promotional setup packages, Optimate.me's implementation guidance and MinorCo's training or custom projects. Comparing the lowest number alone will miss that distinction.
Pipedrive licences are a separate cost from consulting. Ask for setup, migration, training, integrations and ongoing support to be itemised, with currency and GST confirmed.
What Can Pipedrive Automate Natively?
According to Pipedrive's automation documentation, native automations combine a trigger event and an action event and require Growth or higher plans, as at October 2026. Triggers include creating, updating or deleting people, organisations, activities or deals. Actions can include connected tools such as Slack, Microsoft Teams, Trello, Asana and webhooks.
A consultant can configure those rules. If the job also requires gathering context from other systems, preparing a reply or obtaining approval, ask the consultant to map those steps and explain the connection required. Truespeak's CRM automation guide explains how to define that work.
When Do You Need a Pipedrive Partner Versus Managed Follow-Up Automation?
I'd hire a partner for licences, setup, migration and training. When Pipedrive already holds the records but enquiry replies and follow-up still need attention, I'd scope the ongoing work separately.
For lead follow-up automation, name who prepares messages, approves sensitive actions, monitors failures and updates the rules. A proposal should say who owns each job after launch.
How to Choose: What Should You Ask Before Signing?
- Define the first workflow: which enquiry or deal triggers action, and what outcome gets recorded?
- Ask what migration includes: records, duplicates, fields, attachments and a check before switching over.
- Ask which steps use native Pipedrive automation and which require another system or manual work.
- Confirm approval rules for money, relationships, advice and uncertain messages.
- Request an itemised quote and identify who handles failures, configuration changes and training after launch.
Bring one real enquiry and your current follow-up process to a Truespeak discovery call. I'll start with the trigger, the useful context and the decision that needs your approval.
Frequently Asked Questions
Who are the best Pipedrive consultants in Australia for a small service business?
Choose by scope: Motii for complex sales cycles and packaged setup, Optimate.me for AU/NZ implementation guidance, Process Culture for Melbourne face-to-face training, MinorCo for remote done-with-you training, IT Solutions Solved for several CRMs, and Media Booth for Gold Coast implementation. Truespeak is the best fit for managed automation around an existing CRM, and Truespeak is not a Pipedrive partner.
How much does Pipedrive setup cost in Australia?
As at October 2026, Motii publishes promotional setup packages from $790 and Optimate.me publishes typical implementation costs of $1,500-$8,000+. Neither page states currency or GST treatment. These are different scopes, and Pipedrive licences are a separate cost.
What do Pipedrive Authorized, Gold and Platinum tiers mean?
As at October 2026, Pipedrive specifies certified-expert requirements across sales, customer support, marketing and customer success, with more required at higher tiers. A tier does not establish price or industry fit. Pipedrive also publishes tier-based referral commissions.
What can Pipedrive automate without a connected system?
Pipedrive's native automation combines trigger events and action events and is available on Growth and higher plans, as at October 2026. Ask a consultant to identify which proposed steps use native rules and which require connected tools or manual work.
Should I hire a Pipedrive partner or an automation agency?
A Pipedrive partner fits licences, setup, migration and training. If the CRM is already in place, assess a managed automation service for enquiry replies, follow-up and CRM upkeep. Confirm who monitors failures and approves sensitive actions after launch.
Sources
Checked 1 Oct 2026.
