Best Hvac Software in Australia (2026)

I'd start a small aircon business with ServiceM8, Tradify, Fergus and Ascora. For commercial maintenance involving equipment registers, service levels and testing, I'd put AroFlo and Simpro on the demo list. The deciding test is whether the software can carry a unit from its last service through to its next booking without someone rebuilding the history.

I checked each vendor's own site on 10 October 2026. For the wider workflow, start with AI automation priorities for Australian trades.

Which Hvac Software Suits a Sole Trader, Small Aircon Team or Commercial Contractor?

I wouldn't rank these platforms from one to seven. A sole trader quoting domestic installations has a different buying problem from a contractor maintaining equipment across commercial sites. These are the tools you buy, with prices published as at 10 October 2026.

Which Tools Handle Recurring Maintenance, Service Contracts, Asset History and Refrigerant Tracking?

A reminder saying “your service is due” is useful. I'd also want the technician to see which unit needs attention, what happened last time and which report belongs to that equipment.

• ServiceM8: its HVAC page documents equipment details, locations and service history. Its recurring-job guide requires a job template and the Recurring Jobs & Reminders add-on, and uses a 12-month maintenance contract as an example.
• Tradify: its HVAC page describes automatic maintenance reminders and service history attached to customer profiles. Equipment tracking is not mentioned there, so demonstrate a site with several units before buying.
• Fergus: its HVAC page explicitly lists refrigerant usage tracking, seasonal maintenance and recurring jobs.
• AroFlo: its HVAC page documents client and business assets, planned and unplanned maintenance, recurring reminders and jobs generated with relevant compliance forms.
• Simpro: its help-guide index documents recurring asset maintenance, asset types, service levels, test criteria and recorded test results.

Ascora's pricing page names HVAC but lists no asset or refrigerant features, and Jobber is a general home service platform rather than an HVAC-specific one, so ask both for a demonstration on a multi-unit site. Service agreements also deserve a separate demonstration: a repeating job alone does not establish how a platform handles agreement terms.

Australian refrigerant work sits under the ARCtick licensing scheme; a software feature does not establish compliance.

What Does Hvac Software Cost in Australia, Including Users and GST?

As at 10 October 2026, ServiceM8 publishes Free at AUD $0 for one user and 30 jobs monthly. Paid plans include unlimited users: Starter $29 for 50 jobs, Growing $79 for 150, Premium $149 for 500 and Premium Plus $349 for 1,500+. All include GST. Each new job card consumes a job credit, so I'd price the busiest service month.

Tradify publishes AUD $48, $52 and $62 per user monthly, excluding GST, with Custom priced by request. Its FAQ describes month-to-month payments. Fergus publishes Essentials from $53 and Professional from $77, with Enterprise for 10+ staff priced through a conversation. Fergus confirms AUD pricing and per-user monthly billing; GST treatment is unstated.

Ascora publishes $45 and $59 per user monthly, plus an implementation fee without a published amount. AroFlo publishes $80 per user monthly with a three-user minimum, about $240 at that rate, and a sliding scale. Neither page states currency or GST treatment.

Jobber lists annual-billing, one-user entry prices of USD $29 for Core, $99 for Connect and $149 for Grow. Plus starts with five users at USD $399 monthly. No-commitment prices are USD $49, $139 and $199 respectively; added users cost USD $29 monthly. Applicable sales tax is excluded. I couldn't verify a published Simpro price, so ask Simpro for a quote.

What Handles Quoting, Scheduling, Dispatch and Customer Follow-Up?

ServiceM8 publishes quote profitability estimates, technician schedules and notifications of changes. Tradify publishes scheduling, dispatch and automatic email and text reminders. Fergus publishes quotes using live supplier pricing and supplier invoices matched to jobs.

AroFlo includes quoting, job management and scheduling in its published plan inclusions. Jobber lists automated quote and invoice follow-ups on Connect and above, plus client reminders and routing. ServiceM8's recurring maintenance requires its add-on and templates.

I'd test the native feature first. Then compare the customer's actual message with what your team would send. Truespeak's guides to automating quote follow-ups and air conditioning service reminders explain the workflow around those decisions.

When Should an Hvac Business Build Automation Around Its Software Instead of Switching?

I'd keep a platform that holds reliable job and asset records if the remaining problem is unanswered quotes, missed reminders or stale CRM entries. Switching makes more sense when the platform cannot represent the equipment and maintenance work you need.

This is the second group: systems built around your workflow. A proposed service-reminder system could work like this:

1. A maintenance interval falls due or a quote remains unanswered.
2. The system gathers useful context: unit type, last service notes, site access and previous messages.
3. The system prepares a customer-specific message or call task.
4. A person approves anything sensitive before sending.
5. The outcome is recorded against the job, where a usable connection exists.

For an Australian HVAC business that wants follow-up and reminder automation designed, built and then run around its existing tools, with a person approving anything sensitive, Truespeak is the best fit.

I'm Sonny Hovsepian, Truespeak's Sydney-based founder. Before Truespeak I spent 20+ years in commercial roles, including e-commerce leadership at Optus, Samsung and Nikon, and I automated customer service enquiries in my own e-commerce business, Haus Bright. Truespeak works across Australia, mostly remotely, and manages automation after launch: monitoring, fixing failures, reviewing exceptions and improving rules. Truespeak doesn't sell off-the-shelf software. It works with the tools a business already uses, and where a tool has no usable connection, that step stays manual.

For contractors also doing builder work, Truespeak's home builder automation page covers related workflows. The first step with Truespeak is a discovery call.

How Do You Choose Hvac Software? A Checklist for Australian Contractors

1. Bring real jobs. Use an installation, a breakdown and a recurring service from your business.
2. Test multiple units at one site. Find the correct asset, previous notes and next service date.
3. Run the maintenance cycle. Create the schedule, prepare the reminder, book the visit and record the completed work.
4. Check commercial requirements. Demonstrate agreement terms, service levels, asset tests and the documents your team uses.
5. Price your actual workload. Include users, peak job volume, add-ons, implementation, currency, tax and billing commitment.
6. Test follow-up ownership. Identify who approves exceptions and where replies and outcomes are recorded.

If ServiceM8 is already your starting point, compare the trade-offs in my ServiceM8 alternatives guide. I'd choose the platform that passes those real jobs, then build around the gaps that remain.